Return Policy
HomeReturn Policy

What is your return policy?
You may return all Buddha Groove items within 15 days of receipt. We will credit you your total purchase price less the amount Buddha Groove incurred for shipping the product(s) to you. Your return package must be post-marked within 15 days of the date you received your items.
Buddha Groove does not cover your return shipping costs. International orders do not qualify for 15 day return policy. All international sales are final.

How do I return the products?
For all Buddha Groove products, enclose your packing slip and the merchandise in a package then ship to the address below within 15 days of your purchase date. We cannot refund or exchange merchandise that is not received or arrives damaged, so we recommend that you insure your package (postage and insurance fees are non refundable). All returns should be mailed to:
Buddha Groove
Merchandise Return Department
10-40 44th Drive
Long Island City, NY 11101


If you have lost your packing slip, please include your name, address, reason for return (do share), order number (if available), along with the merchandise you wish to return. If you need further assistance prior to returning your item(s), please call us at 1-800-986-1619 Monday-Friday, 9am - 9pm EST.

What is your  return policy if I was shipped the wrong item(s)?
For all Buddha Groove products: If the return is a result of an error we made in your order or a product defect, we will replace the product or refund the complete amount including all shipping charges. Please email us at cs@buddhagroove.com with your order number, name and address and details on the reason for your return. Alternative, you can call us at 1-800-986-1619. Refunds will be issued upon receipt and inspection of the returned products. If the item you requested is in stock, we will ship it to you immediately. We will assist you in returning the original shipment for a full refund, including shipping charges.

We cannot issue any refunds or exchanges for the return of certain items, including if the item that has a return post-mark dated after the 15 day return period or if the  item  is not in its original condition.

My order was damaged in transit, what do I do?

For all Buddha Groove Products - please call us at 1-800-986-1619 or email us at cs@buddhagroove.com and file a claim within 5 days from the delivery date. Please remember, that we have a strict 5-day claim policy. Once you file a claim with us, please save the content in its original packaging. Our carrier may choose to inspect the package. The claim may not be processed if the original packaging and its contents are not available.

How long does it take to get my refund?
We process all returns/exchanges immediately upon receipt. Your credit card will be credited the appropriate amount and posted to your account once the return is processed. It may take 3-5 business days for the credit to appear on your account, depending on your bank. All shipping and handling charges are non refundable.