Accessibility

Buddha Groove is committed to making buddhagroove.com usable by everyone, including people with disabilities, whatever device or assistive technology they use. This page explains the standard we follow, how we check the site, what we have fixed, what is still in progress, and how to reach us.

Need help now?

If you use assistive technology or have any difficulty using our site, we will help you find a piece, answer questions about it, and place your order by phone or email, at the same prices and with the same shipping and return terms. There is never an extra charge for this help. Our phone line is answered 24 hours a day.

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Last updated October 19, 2026. Most recent review completed October 19, 2026.

Scope

This page covers the website at buddhagroove.com, including product, collection, cart, search, journal and information pages, on desktop and mobile. Checkout, payment and customer-account sign-in are hosted by Shopify, our e-commerce platform; see "Known limitations" below.

Our standard

We use the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C), as the standard for this site. These guidelines explain how to make web content usable for people with a wide range of disabilities, including people who are blind or have low vision, people who are deaf or hard of hearing, and people with motor, speech or cognitive disabilities.

Where we are today

Accessibility is ongoing work for us, not a one-time project. We are working toward full conformance with WCAG 2.2 Level AA, and we keep improving the site with every review. The areas still in progress, most of them in content provided by our partners, are listed under "Known limitations" below, along with what we are doing about each one.

Who is responsible

Our customer service team handles accessibility requests and follows each reported problem through to a fix. Accessibility is part of how we design, build and update the site, not a separate task. We keep a written record of each review, the problems found, and how and when each was fixed.

How we review the site

Our most recent review, completed on October 19, 2026, was a self-evaluation in four parts, and it now runs on a schedule: an automated scan of every page every week, and a review of the results every two weeks.

  • Automated testing. Every page of the site (about 2,200 pages at desktop size and the main page types at phone size) is tested each week with two independent accessibility engines (axe-core and HTML_CodeSniffer) against the WCAG 2.0, 2.1 and 2.2 Level A and AA rules, at desktop and phone sizes and with the menu, search, cart and sign-in panels open. The same scan now runs automatically every two weeks and reports anything new.
  • Every control checked for a name. Every button and link on our main page types, on desktop and phone and inside the panels that open on them, was checked for a name that a screen reader can announce.
  • Manual checks of heading structure, color contrast, touch-target size, keyboard focus and motion.
  • Image descriptions. Every product photo in our catalog was checked for a written description; none is missing.

What we changed after that review

  • October 19, 2026. Small teal headings and captions on our Help, Rewards and Reviews pages, and the "Sale" label on product listings, were darkened to meet the 4.5:1 contrast ratio. Empty headings left over from our move to a new platform were removed from 17 journal articles, and image links in six articles were given text descriptions. Links inside announcement slides that are not currently showing are no longer reachable by keyboard, so the Tab key does not land on hidden content. The new filters on the search page were checked and every control has a name.
  • Better contrast. The announcement bar at the top of every page, small teal headings and captions, footer text, the "Sort" control on phones and secondary text in the customer-review area were darkened to meet the minimum contrast ratio of 4.5:1. Form-field outlines were darkened so the fields themselves are easier to see.
  • Visible focus everywhere. The keyboard focus outline shows in a contrasting color throughout the site, including the header, the footer email field, the account button and the customer-review controls.
  • Clearer names. The "Add to cart" button that follows you down a product page on phones now announces its name. "Add" and "Choose options" buttons on product listings name the product they act on, and the header's "More" menu button says what it opens.
  • Clearer page structure. Each page has a single main heading in a logical order, each footer menu is announced by its own name, and decorative loading placeholders and icons are hidden from assistive technology.
  • Sorting by keyboard. Sort options on collection and search pages can be chosen with Enter or Space, and screen readers announce them as a list of options.
  • Focus that stays put. Closing the phone menu returns you to the menu button. Removing an item from your cart moves focus to the next item and announces the change. Pressing Enter in a quantity field no longer sends you straight to checkout.
  • Swipeable photos on phones. The photo strip inside each product listing can be reached with a keyboard and scrolled with the arrow keys, and it is announced with the name of the product it belongs to. On desktop the arrows move the photos, so the strip itself no longer scrolls.
  • Customer reviews by keyboard. You can move between the "Product reviews" and "Store reviews" tabs with the arrow keys, and review links respond to Enter.
  • No automatically moving content. The customer-review carousels on the home page and the reviews page move only when you choose. The home-page video is muted, carries no information that isn't also in text, and does not play for visitors whose device asks for reduced motion.
  • Larger touch targets. Controls for moving between product photos are at least 24 by 24 pixels.

Automated tools find only some kinds of problems, which is why we also test by hand, and why the weekly scan reports anything new for us to look at every two weeks.

Accessibility features

  • Keyboard access. Menus, sorting, product options, the cart and the start of checkout can be reached and used with a keyboard, and a "skip to content" link lets you bypass the menu.
  • Structure. Pages use headings in a logical order and named navigation regions, so screen-reader users can move through them quickly.
  • Text alternatives. Product photos carry written descriptions; purely decorative images are hidden from screen readers.
  • Status messages. Adding to or removing from the cart, and changes to the cart total, are announced to screen readers.
  • Readable text and controls. Text and controls are checked for color contrast, pages can be enlarged with your browser's zoom, and buttons and links are sized to be easy to tap.
  • Labeled forms. Form fields and buttons carry names that assistive technology can announce, and errors are tied to the field they belong to.
  • Reduced motion. Our own animations and the home-page video respect your device's "reduce motion" setting.

Known limitations

  • Checkout and sign-in (Shopify). Checkout, payment and the customer sign-in page are hosted by Shopify. We adjust the colors and options Shopify makes available to us, but parts of these pages are outside our control. If anything in checkout or sign-in gets in your way, call us and we will complete the order for you.
  • Customer reviews (Judge.me). Reviews are provided by Judge.me. We have added our own fixes for keyboard use and contrast in their review area and keep checking it after their updates. Our weekly scan still reports that some links in the review widget (review photos and "verified buyer" marks) and the review dates do not meet the guidelines; these are in Judge.me's code, which we cannot change ourselves. If any part of the reviews is hard to use, we are glad to read reviews to you or send them by email.
  • Customer-submitted content. Photos and text in customer reviews are written by customers and may not include text descriptions.
  • Email sign-up form (Omnisend). The sign-up form that appears on the site is provided by Omnisend. Its field text is lighter than we would like, and you can always sign up by emailing us instead.

We choose partners who state their own accessibility commitments and, where their tools allow it, add our own fixes, but we cannot fully control their content.

Our ongoing commitment

  • We review the site for accessibility at least twice a year, and whenever we make significant changes to its design or features. An automated scan also runs every two weeks.
  • We check accessibility before new page designs and features go live, and write text descriptions for new product photos when we add them.
  • We fix problems in order of how much they get in the way of using the site, starting with anything that blocks finding or buying a piece.
  • We update this page after each review.

Compatibility

buddhagroove.com is built with HTML, CSS, JavaScript and WAI-ARIA, and is designed to work with current versions of major browsers (Chrome, Safari, Firefox and Edge) and with the screen readers and other assistive technologies built into or commonly used with them. Older browsers and assistive technologies may not display every part of the site as intended.

Other formats

If you would like product details, sizing, care instructions, our policies or anything else on this site in another format, such as large print, plain text by email, or read aloud over the phone, ask us. There is no charge.

Need help or want to tell us about a problem?

If anything on our site is hard to use, please contact us. Tell us the page, what you were trying to do, and the device or assistive technology you were using, if you can.

We aim to reply within two business days and to resolve reported problems within ten business days. If a fix will take longer, we will tell you what we are doing and when to expect it. If you are not satisfied with our response, reply and ask for your concern to be reviewed by the company's management; we will respond in writing.

We can help you order in the meantime. While a problem is being fixed, call or email us and we will help you complete your purchase, as described under "Need help now?" at the top of this page.